 About Caere Scan Manager

Caere Scan Manager is an application that allows your scanner to communicate with all Caere products. Caere Scan Manager is automatically installed at the time that you install your Caere product.

To open Caere Scan Manager:

1	Click Start in the Windows taskbar and choose Settings [image] Control Panel.

2	Double-click the Caere Scan Manager icon.

The Caere Scan Manager window appears.

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Scanner Drivers Supplied by Caere

Caere products are shipped with special scanner drivers. This is software that allows the Caere product to communicate with supported scanners. These scanner driver files are installed on your computer when you install Caere Scan Manager.

To use your scanner with a Caere product, you must select it as the default scanner in Caere Scan Manager.


Scanner Drivers Supplied by the Manufacturer

Many scanners are equipped with one or more scanner drivers. A scanner driver is software that allows your computer to communicate with your scanner. Some scanners do not require drivers and other scanners require more than one driver. Please refer to your scanner documentation for information about installing any required scanner drivers. Caere Scan Manager supports two types of scanner driver interfaces: TWAIN and ISIS.

If your scanner is supported using the ISIS interface, Caere Scan Manager installs the necessary ISIS drivers. If your scanner is supported using the TWAIN interface, you must install the TWAIN drivers supplied by the manufacturer, as listed in your scanner documentation, before installing your Caere product.

The installation of scanner software sometimes includes two TWAIN drivers. Caere recommends that, whenever possible,  you select a 32-bit driver rather than a 16-bit driver. If you selected a driver that produces unacceptable scanning results, try selecting the other driver. See Change the Current TWAIN Driver for more information.

Make sure that your scanner and scanner driver are properly installed and configured before using your scanner with your Caere product. Like all software, scanner drivers are periodically updated. Make sure that you have installed the appropriate scanner driver supplied by the manufacturer.


 Uninstalling Caere Scan Manager

To uninstall Caere Scan Manager:

1	Close all Caere products.

2	Click Start in the Windows taskbar and choose Settings [image] Control Panel [image] Add/Remove Programs.

3	Select Caere Scan Manager  and click Add/Remove.

4	Click Remove All to display the Caere Scan Manager Uninstall screen, then click Finish to exit.

5	Restart your computer.

Some icons and program files may remain on your system if they have been renamed, modified, or moved to different locations.


 Reinstalling Caere Scan Manager

To use your scanner with your Caere product, Caere Scan Manager must be installed and your scanner must be selected as the default. Caere Scan Manager is installed automatically when you install your Caere product.

Use the following instructions if you need to reinstall Caere Scan Manager for any reason.

  Make sure your scanner is connected, compatible with your system, and runs with the software provided by the manufacturer (such as the TWAIN driver) before installing Caere Scan Manager and scanning within a Caere product.

To reinstall Caere Scan Manager:

1	Make sure your scanner is turned on when you start your computer.

2	Close all Caere products.

3	Insert your Caere product’s CD-ROM in the CD-ROM drive.

4	Cancel the regular setup program if it starts automatically.

5	Locate the Scanmgr folder and double-click the setup.exe program.

6	Click Reinstall All, then follow the instructions on the screen to select your scanner.

If necessary, you will be prompted to restart your computer. Click Yes to restart your computer immediately. Click No if you want to restart the computer yourself at a later time.

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 Setting Up Additional Scanners with Caere Products

When Caere Scan Manager is installed, you are prompted to select the scanner you will be using with your Caere products.

You can set up additional scanners with your Caere products any time.

To set up additional scanners with Caere products:

1	Make sure your scanner is turned on when you start your computer.

2	Close all Caere products.

3	Click Start in the Windows taskbar and choose Settings [image] Control Panel.

4	Double-click the Caere Scan Manager  icon to open Caere Scan Manager.

5	Double-click the Add Scanner  icon to open the Add Scanner Wizard.

6	Select your scanner’s manufacturer in the Manufacturers list box, select the model in the Scanners list box, then click Next.

7	Select Yes if you want to make this scanner the default for Caere products, then click Next.

8	Select a TWAIN driver, if prompted, then click Finish.

  Changing your default scanner

During the process of setting up a new scanner in Caere Scan Manager, you will be asked if you want to make it the default scanner for Caere products. You can also change the default scanner at a later time by right-clicking its icon in Caere Scan Manager and choosing Set As Default.

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 Changing the Default Scanner Used with Caere Products

To change the default scanner used with Caere Products:

1	Make sure your scanner is turned on when you start your computer.

2	Close all Caere products.

3	Click Start in the Windows taskbar and choose Settings [image] Control Panel.

4	Double-click the Caere Scan Manager  icon to open Caere Scan Manager.

5	Select the icon of the scanner that you want to make the default scanner.

6	Choose Set As Default in the File menu. Or, you can right-click the scanner icon and choose Set As Default in the shortcut menu. This places a checkmark next to Set as Default, and all Caere products will automatically use this device.

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 Selecting Settings for Your Scanner in Caere Scan Manager

You can select various property settings for your scanner once you have set it up in Caere Scan Manager.

To select settings for your scanner in Caere Scan Manager:

1	Click Start in the Windows taskbar and choose Settings [image] Control Panel.

2	Double-click the Caere Scan Manager  icon to open Caere Scan Manager.

3	Double-click the icon of the scanner for which you want to select settings.

A Properties dialog box appears for that scanner.

4	Click the tabs in the Properties dialog box to select various settings for it.

5	Click OK when you are finished selecting settings for the scanner.

  You can also select various scanner options within Caere products. Refer to the online help in your Caere product for more information.

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Problems Connecting a Caere Product with Your Scanner

Try these solutions if you experience a problem between your Caere product and your scanner, or if you receive a scanner error message when you launch your Caere product.

Make sure the scanner is supported by your Caere product with your version of Windows.

A list of tested scanners is provided in the Scanner Setup Notes that are provided with your Caere product. If your scanner is not listed, call your scanner manufacturer to find out if it is supported.

Make sure your scanner is connected, compatible with your system, and runs with the software provided by the manufacturer (such as the TWAIN driver) before you use it with your Caere product.

Make sure your scanner is powered on.

Scanner drivers must be loaded at startup. Restart your scanner and then restart your computer to make sure the scanner drivers are loaded.

Make sure Caere Scan Manager is properly installed. Click About Caere Scan Manager for more information.

Make sure you selected your scanner as the default in Caere Scan Manager. Click Changing the Default Scanner Used With Caere Products for more information.

Make sure the scanner is not in use by another product.

Uninstall and then reinstall Caere Scan Manager.


If Scanning is Not Available in Your Caere Product

If the scan command does not appear in your Caere product, it could be due to one of the following:

Your scanner is being used by another application. Close any applications that could be using your scanner and restart your Caere product.

Caere Scan Manager is not properly installed. Click Reinstalling Caere Scan Manager.

Your scanner is not selected as the default in Caere Scan Manager. Click Changing the Default Scanner Used With Caere Products.

You did not install the necessary drivers for your scanner (such as the TWAIN driver). Please refer to the documentation that was provided with your scanner.

Your scanner is turned off, not connected to your computer, or not functioning properly. Check all connections and test your scanner with another scanning application. Restart your scanner to return it to its default state, and then restart your computer.

Your scanner is not supported by the Caere product. Check the list of supported scanners in the Scanner Setup Notes provided with your Caere product.


Scanner Message when Launching Caere Products

You may get the following message the first time you launch your Caere product after installing or changing your scanner in Caere Scan Manager:

"This scanner's configuration is set using the system-level driver."

Click OK in the dialog box if it asks for no more information. You may have the option to select:

SCSI ID or scanner configuration information

Consult your scanner documentation for the correct information.

Page size information

Enter the largest size page that your scanner supports.


System Crash While Scanning

Try these solutions if a crash occurs during a scan:

Restart your scanner to return it to its default state. Then restart your computer.

Check your scanner setup. See the Scanner Setup Notes provided with your Caere product for more information.

Check with the scanner manufacturer to make sure you have the appropriate driver for your scanner.

Resolve low disk space problems by emptying the Windows Recycle Bin, deleting temporary (*.tmp) files from the Temp folder, defragmenting your hard disk, running ScanDisk (Check Disk for Windows NT), and removing applications and files that you no longer use.

Resolve low memory problems by restarting your computer, closing other open applications, closing unnecessary windows, and defragmenting your hard disk occasionally.

Increase your computer's physical memory (RAM).

Check the Properties for your scanner in Caere Scan Manager. Click Selecting Settings for Your Scanner in Caere Scan Manager for more information.

Check Caere Corporation’s web site (www.caere.com) for Caere Scan Manager updates.

Enable the TWAIN user interface if you are using a TWAIN-compatible scanner. Double-click the icon for your scanner in Caere Scan Manager. Click the TWAIN Scanner Settings tab and select Yes for Show settings before scan.


Current TWAIN Driver

This is the TWAIN driver that is currently being used with your scanner.

A TWAIN driver is software provided by your scanner manufacturer that allows your computer to communicate with your scanner.

You can change the driver in the Change TWAIN Driver tab.


Auto

Select this if you want to follow the setting that the TWAIN Driver recommends.

(It is recommended that you use Auto whenever it is available for a setting.)


Yes

Select this if you want to use the setting to the right.


No

Select this if you do not want to use the setting to the right.


Show TWAIN settings
Show TWAIN settings before scan

This shows the user interface of your TWAIN driver when scanning in your Caere product. (You will select scanner settings in the TWAIN driver rather than in the Caere product.)

Select Yes for this setting if you are experiencing problems scanning.


Invert black and white images

This reverses the black and white elements on a page during a scan.

Select Yes for this setting if the black-and-white elements of a scanned image seem reversed.


Invert grayscale images

This reverses the light and dark elements on a page during a scan.

Select Yes for this setting if the grayscale elements of a scanned image seem improperly reversed.


Invert color images

This reverses the color elements on a page during a scan.

Select Yes for this setting if the color elements of a scanned image seem improperly reversed.


Support TWAIN batch scanning

Select Yes for this setting if you have difficulty scanning multiple pages in an automatic document feeder (ADF).


Use reversed brightness settings

Select Yes for this setting to reverse the Lighten/Darken direction of the brightness slide in Caere products.


 Require 300 dpi page negotiation

Select Yes for this setting if you are only seeing the upper left part of a page after scanning.


Scan color documents from flatbed only

Select Yes for this setting if you are experiencing problems when scanning color documents in your scanner's automatic document feeder (ADF).


Close driver after each scan

Select Yes for this setting if you are experiencing problems when scanning multiple pages.


Get available paper sizes from scanner

Select No for this setting if your scanner supports a page size that does not appear in the scanner settings of your Caere product.


Use Defaults

Click this to reset all settings in this tab to the original values.


Available TWAIN Drivers

These are the TWAIN drivers that you have installed for your scanner.

A TWAIN driver is software provided by your scanner manufacturer that allows your computer to communicate with your scanner. Caere recommends that, whenever possible,  you select a 32-bit driver rather than a 16-bit driver.

Select the driver that you want to use with your scanner and click Set as Current Driver.

If you have more than one driver installed and the selected driver produces unacceptable scanning results, try selecting the other driver.


 Set as Current TWAIN Driver

Click this to use the selected driver with your scanner.


Current ISIS Driver

This is the ISIS driver that is currently being used with your scanner.

An ISIS driver is software provided by your scanner manufacturer that allows your Caere products to communicate with your scanner.


Available Drivers

These are the ISIS drivers that you have installed for your scanner.

An ISIS driver is software provided by your scanner manufacturer that allows your Caere products to communicate with your scanner.

Select the driver that you want to use with your scanner and click Set as Current ISIS Driver.


 Set as Current ISIS Driver

Click this to use the selected driver with your scanner.


Current Scanner

This is the scanner for which you are currently setting properties.


 Device type

Select the best description for this scanner (or other device type).


Set as Default Scanner

Click this if you want to make this scanner the default that will be used with all Caere products.


 OK

Click this button to close the dialog box and save any changes you have made.


 Cancel

Click this button to close the dialog box without saving any changes you have made.


Apply

Click this button save any changes you have made but leave the dialog box open.


Setting up Digital Cameras

When Caere Scan Manager is installed, you are prompted to select the scanner you will be using with your Caere products. You can set up a digital camera or photo scanner in addition to or instead of a scanner.

You can set up digital cameras or photo scanners with your Caere products any time.

To set up a digital camera or a photo scanner with Caere products:

1	Close all Caere products.

2	Click Start in the Windows taskbar and choose Settings [image] Control Panel.

3	Double-click the Caere Scan Manager  icon to open Caere Scan Manager.

4	Double-click the Add Scanner  icon to open the Add Scanner Wizard.

5	Select the manufacturer of your camera, then select your specific camera from the list.

6	If the manufacturer or camera is not listed, select Generic as the manufacturer, then select TWAIN Camera.


Scanner Properties

Select the Scanner Properties tab to display or change the information about what sort of device you are using, or to set up this device so that it is used automatically whenever you use scanning with your Caere product.


TWAIN Scanner Settings

Select the TWAIN Scanner Settings tab if your scanner reverses images, if scanning multiple pages causes a problem, or if you are experiencing other problems while scanning.


Change TWAIN Driver

Select the Change TWAIN Driver tab to display the list of TWAIN driver software currently on your system and, if necessary, change to a different driver.


Change ISIS Driver

Select the Change ISIS Driver tab to display the list of ISIS driver software currently on your system and, if necessary, change to a different driver.


Other Scanner Problems

Try changing TWAIN scanner settings in Caere Scan Manager if you experience one of the following problems:

Scanning results in a  reversed image.

Scanning multiple pages causes a problem.

Scanning results in an image that is different from what you expect.

Changing your scanner settings (such as brightness) produces unexpected results.

Click Selecting Settings for Your Scanner in Caere Scan Manager for more information.


TWAIN Driver

Scanners and other devices that are controlled by TWAIN compliant drivers let you scan material from within many Windows applications. TWAIN compliant applications can access a TWAIN compatible scanner without having to be specifically compatible. In previous versions of Caere Scan Manager, TWAIN drivers were referred to as TWAIN data sources.


ISIS Driver

ISIS is a set of software modules manufactured by Pixel Translation, which perform imaging related functions, including control of scanners.


TWAIN Data Source

The TWAIN Data Source is now referred to as the TWAIN Driver.


Scanner not listed in Caere Scan Manager

Try these solutions if your scanner is not listed as a selectable option in Caere Scan Manager:

Check Caere’s Web site at www.caere.com/scanners for Caere Scan Manager updates. If your scanner is listed, you can download the latest release of Caere Scan Manager.

Select Generic as your scanner manufacturer in Caere Scan Manager and then select one of the TWAIN options if your scanning device is TWAIN compatible.

If you add a generic scanner, but experience difficulty scanning into your Caere product, you can use Caere Scan Troubleshooter to try to fix the problem.


Change the Current TWAIN Driver

To change the current TWAIN driver:

1 Exit your Caere product if it is running.

2 Click Start in the Windows taskbar and choose Settings> Control Panel.

3 Double-click the Caere Scan Manager icon.

4 Double-click the icon for your TWAIN scanning device.

5 Click the Change TWAIN Driver tab.

6 Select a TWAIN driver from the Available Drivers list box and click Set as Current Driver.

7 Click OK.


General Scanning Tips

OCR results will be poor if an image is not scanned properly. Remember the following tips when you scan:

Take the color and quality of your document into account when scanning. High-quality documents return better recognition results than low-quality documents. Shaded, colored, or low-quality documents may result in poor recognition accuracy unless adjustments are made before scanning.

If possible, scan the original document instead of a photocopy.

Check the glass, mirrors, and lenses on your scanner for dust, smudges, or scratches. Clean if necessary.

Make sure the proper scanner settings are selected within your Caere product.

Make sure the page is properly aligned in the scanner. If you scan a small document such as a business card, the placement of the document on the flatbed is important. Determine the origin of the scanner bed (either from its markings or from the scanner documentation) and place the page to be scanned at the origin. If the scanned image for a smaller document is not correct, you may need to experiment by moving the document to different locations on the flatbed until you identify the proper placement.


Using Caere Scan Troubleshooter

After adding a scanner that has not been tested by Caere, if you have difficulty scanning into your Caere product, you should use Caere Scan Troubleshooter. Caere Scan Troubleshooter provides a series of screens that asks you questions about the sorts of problems you are having, then changes the scanner settings to fix those problems.

If your scanner is on the list of scanners tested by Caere, the scanner settings have already been optimized to work with Caere products. In this case, using Caere Scan Troubleshooter is not recommended, since changing the scanner settings of a tested scanner is unlikely to fix a problem.

You can access Caere Scan Troubleshooter from either your Caere product’s Help menu or Caere Scan Manager’s Help menu.